1 June 2011 in ExchangeWire EMEA 8 Comments

Jonathan Wolf, Chief Buying Officer, Criteo: Does Real-Time Bidding Matter?

A lot has been written about real-time bidding recently. ExchangeWire’s own Ciaran O´Kane recently wrote a piece in the in New Media Age explaining some of its advantages for marketers. But is this as revolutionary a shift as people portray? How should publishers and advertisers think about it?

If RTB is used to deliver traditional agency display campaigns, in a somewhat more efficient fashion than advertising.com first delivered them all those years ago, then the answer is no. In this case, RTB is little sexier than any other piece of process automation, such as buying office paperclips through a procurement system rather than via a phone call to the supplier.

If RTB is used to unlock brand new sources of demand for display, then it has the potential to be really transformational.

What does RTB really allow that couldn’t happen before? Four things:

• Target each impression based on data
• A different creative for each impression (if buyer has capability)
• Buy individual impressions at different prices
• Use competition to generate a fair price.

There are two important things to note here:

1. This is a description of the search business model
2. Individual personalisation is what is really transformational.

The revival of display through Search technology

Originally Yahoo monetised search with display ads. Overture and then Google transformed this. By applying sophisticated technology, individual ads were targeted at the most relevant keywords, and individual creative (text only in this case) applied to each page. This was then sold on a pure performance (CPC) basis to their advertisers. As a result, advertisers uncapped their demand and bought as much as they could get. End result: the ads in search are so relevant that most users view them as content, and CPMs are dramatically higher than in display. Many of my relatives still don’t understand that Google runs ads at all!

Individual personalisation

A great deal of focus on RTB has been about pricing and auctions, but most buyers today are still buying simplistically with very limited sets of bids (eg always bid $2 where I recognise a cookie on a safe site), so this has yet to be that important for publishers. What is really transformational is the ability to target based on data and to deliver an individually personalised creative in response.

By allowing individually targeted, personalised ads we are at the beginning of the same transformation of display as in search a decade ago. A number of US businesses are now allowing hyper-local targeting at scale through IP targeting across thousands of sites in a way that was never possible before. A whole third party ecosystem of players like BlueKai, Exelate and Quantcast is coming into being to provide advertisers the ability to target individual users. At Criteo we are bringing CPC search demand into display. Indeed our partnership with Marin Software now allows search advertisers to buy CPC display retargeting through the same interface they use to buy Google and Bing search ads.

Criteo is one of the largest buyers of RTB globally (see this case study released by Google today), though I should note that it remains a minority of the impressions that we buy. RTB gives us the ability to identify in real-time which users are interesting for our advertisers and share a real-time price for each of those impressions with the publisher. By building the right recommendation and creative for each user in real-time, we greatly improve the performance for our advertisers, and therefore the CPM we can pay publishers. The final result is to deliver a whole new source of true performance demand to publishers.

I believe Criteo is the “canary in the mine”. In a few years time most display ads, like search, will be so relevant to users that those relatives of mine will struggle to identify the advertising from the content on a high quality publisher’s site. Real time audience selection and personalisation will be the plumbing that gets us there.



  • Anon

    Excellent article.

    Would you be able to let me know what the frequency cap is for Criteo on a daily basis? As I am sure this impacts the ‘one of the largest buyers of RTB globally’ comment. I’d also be interested to know the strategy behind the caps that Criteo put in place.

    Completely agree with the “canary in the mine” comments. I for one hope we get there.

    Thanks,

  • Anon

    Excellent article.

    Would you be able to let me know what the frequency cap is for Criteo on a daily basis? As I am sure this impacts the ‘one of the largest buyers of RTB globally’ comment. I’d also be interested to know the strategy behind the caps that Criteo put in place.

    Completely agree with the “canary in the mine” comments. I for one hope we get there.

    Thanks,

  • Anon

    With reports stating that only 8% of Internet users click on ads. Do you think that CPC is really a ‘performance metric’ for display advertising? Is this really the future?

    Once Attribution modelling becomes more prevalent (which it will), this could really damage the last click/last impression feast that retargeting companies dine off?

  • Anon

    With reports stating that only 8% of Internet users click on ads. Do you think that CPC is really a ‘performance metric’ for display advertising? Is this really the future?

    Once Attribution modelling becomes more prevalent (which it will), this could really damage the last click/last impression feast that retargeting companies dine off?

  • Gavin Deadman

    Fantastic article. I also agree that mixing dynamic creative with data and RTB is the future and overall a very powerful tool – buying via RTB without decent / targeted creative is not enough. Also by using targeted creative should mean a higher CTR% + conversion rate and therefore the buying platform algo will automatically know that it can afford to give more in terms of CPM to the publisher so everyone’s a winner.

    The only reservation I’ve always had with dynamic creative providers is the lack of transparency when it comes to the media cost. I would love to pay a monthly fee and run it via our own media buys or use your own providers as long as there is genuine transparency in the media cost with a clear % of your cost on top. I’m just not a fan of the current fee structures across dynamic creative providers, agency trading desks and ad networks where they do the media buys getting inventory at low cost and marking up in the 1,000s% on a CPM or CPC basis.

  • Gavin Deadman

    Fantastic article. I also agree that mixing dynamic creative with data and RTB is the future and overall a very powerful tool – buying via RTB without decent / targeted creative is not enough. Also by using targeted creative should mean a higher CTR% + conversion rate and therefore the buying platform algo will automatically know that it can afford to give more in terms of CPM to the publisher so everyone’s a winner.

    The only reservation I’ve always had with dynamic creative providers is the lack of transparency when it comes to the media cost. I would love to pay a monthly fee and run it via our own media buys or use your own providers as long as there is genuine transparency in the media cost with a clear % of your cost on top. I’m just not a fan of the current fee structures across dynamic creative providers, agency trading desks and ad networks where they do the media buys getting inventory at low cost and marking up in the 1,000s% on a CPM or CPC basis.

  • Anon

    Beyond creative personalisation, how is Criteo delivering something cutting edge here?

    Given that RTB inventory is a minority of inventory purchased, how does Criteo therefore know what price to pay per user based on their propensity to click and convert? Surely there is still fixed pricing here with publishers when you see said cookie (without RTB connections how else would you be able to execute anything different?).

    So your comment on “(eg always bid $2 where I recognise a cookie on a safe site)” is confusing because thats exactly what Criteo must be doing with publishers in the absence of dynamic pricing?

    How do you deduplicate audiences? Universal frequncy cap with only a small part being RTB enabled?

    Not knocking anything here just curious I guess.

  • Anon

    Beyond creative personalisation, how is Criteo delivering something cutting edge here?

    Given that RTB inventory is a minority of inventory purchased, how does Criteo therefore know what price to pay per user based on their propensity to click and convert? Surely there is still fixed pricing here with publishers when you see said cookie (without RTB connections how else would you be able to execute anything different?).

    So your comment on “(eg always bid $2 where I recognise a cookie on a safe site)” is confusing because thats exactly what Criteo must be doing with publishers in the absence of dynamic pricing?

    How do you deduplicate audiences? Universal frequncy cap with only a small part being RTB enabled?

    Not knocking anything here just curious I guess.

  • Anon

    Also if only a minority is RTB inventory I am curious as to how impressions are bought individually at different prices?

  • Anon

    Also if only a minority is RTB inventory I am curious as to how impressions are bought individually at different prices?

  • http://www.criteo.com Jonathan Wolf

    Lots of
    questions there :-) . This was an article about RTB and not about Criteo.
    However to address some of the Criteo specific questions:

    ?       *    We sell on a pure
    performance basis to our advertisers, to allow them to extend their search
    budget. As a result we charge a CPC, which the advertiser can change
    dynamically through a self-serve interface or through their existing SEM tool
    such as Marin.

    ?       *    We buy through a
    number of technologies. RTB gives us maximum ability to share our price in
    real-time, but in all methods we choose who to target based on individually
    calculated prices.

    ?       *   In terms of what is
    unique: we are bringing primarily uncapped CPC search budgets, and turning
    these into CPM buys at prices that quality publishers feel very happy about.

    ?       *   We control capping
    on an individually personalised level, just like everything else we do. Since we
    are only paid if a user clicks, we are very focused on minimising the number of
    wasted impressions we buy.

    ?       *   We absolutely
    believe in the power of the click and post-click as pure performance measurement –
    most CPM models include post-view which we do not think is fair for
    retargeting. I don’t recognise this statistic that only 8% of users click on
    ads, which I assume reflects the poor relevance of the ad.  For
    retargeting, I don’t believe anything other than CPC is justifiable.  
    I’m Ihappy to discuss in more detail offline: j dot wolf at Criteo dot com.

  • http://www.criteo.com Jonathan Wolf

    Lots of
    questions there :-) . This was an article about RTB and not about Criteo.
    However to address some of the Criteo specific questions:

    ?       *    We sell on a pure
    performance basis to our advertisers, to allow them to extend their search
    budget. As a result we charge a CPC, which the advertiser can change
    dynamically through a self-serve interface or through their existing SEM tool
    such as Marin.

    ?       *    We buy through a
    number of technologies. RTB gives us maximum ability to share our price in
    real-time, but in all methods we choose who to target based on individually
    calculated prices.

    ?       *   In terms of what is
    unique: we are bringing primarily uncapped CPC search budgets, and turning
    these into CPM buys at prices that quality publishers feel very happy about.

    ?       *   We control capping
    on an individually personalised level, just like everything else we do. Since we
    are only paid if a user clicks, we are very focused on minimising the number of
    wasted impressions we buy.

    ?       *   We absolutely
    believe in the power of the click and post-click as pure performance measurement –
    most CPM models include post-view which we do not think is fair for
    retargeting. I don’t recognise this statistic that only 8% of users click on
    ads, which I assume reflects the poor relevance of the ad.  For
    retargeting, I don’t believe anything other than CPC is justifiable.  
    I’m Ihappy to discuss in more detail offline: j dot wolf at Criteo dot com.

  • Gavin Deadman

    It sounds like you have a fantastic product offering here
    Jonathan.

    When it comes to considering a dynamic re-messaging provider, Criteo certainly seems
    to be the obvious choice.

  • Gavin Deadman

    It sounds like you have a fantastic product offering here
    Jonathan.

    When it comes to considering a dynamic re-messaging provider, Criteo certainly seems
    to be the obvious choice.

  • Anon

    This was a good piece conducted by Comscore, where they researched only 16% of users in March 2009 clicked on ads, and this decreases YOY (I was unable to find the 8% article, but am fairly certain this was in NMA last year).

    http://blog.comscore.com/2010/12/how_digital_advertising_should_work.html

    Ofcourse Criteo does not want to waste any impressions when buying on a CPM and selling on a CPC, however I think it would be interesting if user surveys were done around the high frequency (the higher the frequency the greater the CTR obviously) tactic and the impact it had on that brand. I would imagine in lots of cases it is actually damaging to the brand, and all the pieces of negative press around retargeting has been purely fuelled by this high frequency tactic to bully clicks/last impression.

    I just don’t think the Criteo buying tactic is actually very forward thinking, and just continues to try and win the last click or last view conversion. However with the current metrics advertisers and agencies are working towards of course it looks great! When this changes, I imagine Criteo will have to adapt (especially if they “absolutely believe in the power of post click”).

    As agencies become more savvy to the tactics we will see them start running all the retargeting through their own platforms with integrated products and exclude other retargeting entities competing for the same users.

  • Anon

    This was a good piece conducted by Comscore, where they researched only 16% of users in March 2009 clicked on ads, and this decreases YOY (I was unable to find the 8% article, but am fairly certain this was in NMA last year).

    http://blog.comscore.com/2010/12/how_digital_advertising_should_work.html

    Ofcourse Criteo does not want to waste any impressions when buying on a CPM and selling on a CPC, however I think it would be interesting if user surveys were done around the high frequency (the higher the frequency the greater the CTR obviously) tactic and the impact it had on that brand. I would imagine in lots of cases it is actually damaging to the brand, and all the pieces of negative press around retargeting has been purely fuelled by this high frequency tactic to bully clicks/last impression.

    I just don’t think the Criteo buying tactic is actually very forward thinking, and just continues to try and win the last click or last view conversion. However with the current metrics advertisers and agencies are working towards of course it looks great! When this changes, I imagine Criteo will have to adapt (especially if they “absolutely believe in the power of post click”).

    As agencies become more savvy to the tactics we will see them start running all the retargeting through their own platforms with integrated products and exclude other retargeting entities competing for the same users.