JOB DETAILS

Account Management Group Head

DESCRIPTION

Criteo is the global leader in Performance Display and partners with over 2000 leading ecommerce
brands. Thanks to Criteo, advertisers can reach more customers with the same return-on-investment as they
get from search marketing. Every day Criteo generates millions of high-quality leads through dynamically
generated ads which are personalised with the products and services that consumers are searching for.
Criteo is measured purely on its post-click performance and offers a turnkey pay-per-click model including
extensive real-time bidding tools, category and product level optimisation and an in-house creative studio.
Criteo has grown rapidly in three years, now operating in 30 countries across America, Europe and Asia. In this
time, the number of employees at the company has jumped from 20 to 500 and its annual revenue has grown
from zero to $200 million.

The Role

Reporting to the Commercial Director UK, your core responsibilities will be:
- Manage a team of 4 and be responsible for all the clients within the team
- Ensure the team hits targets
- Provide dedicated account management to Tier1 advertisers and agencies
- Regular client meetings
- Constant monitoring and analysis of partner’s campaign performance
- Meticulously maintain contact, event and deal information for all clients in CRM tool
- Responsible for bookings, revenue and up-selling the accounts residing in your book of business
- Grow revenue and track retention of clients/agencies
- Optimize accounts to improve performance for the customer
- Identify and suggest new processes that can be implemented to improve Criteo’s service
- Encourage feedback from customers to enhance Criteo’s products and services

REQUIREMENTS

- 2 years management experience minimum
- Strong background in online performance media (affiliate, search etc.)
- Proven experience in client direct relationships
- Excellent knowledge of the UK on-line market
- Passion for interactive media and performance based display advertising
- Technical knowledge of site tagging, ad serving and ad ops preferred

SKILLS, EXPERIENCE AND EDUCATION

- Strong analytical skills. Must be very proficient in Excel. (formulas, vlookups, modeling)
- Phone based sales experience preferred
- Strong track record of success in offering outstanding customer service and innovation leading to
revenue growth and customer retention
- Negotiation, influencing skills and an ability to persuade at all levels of an agency or client
- Ability to assess and resolve advertiser/agency issues encountered when working with Criteo
- Degree qualification preferred (not essential)
- Ability to deliver in a time-sensitive environment
- Proactive
- Desire to succeed

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