JOB DETAILS

Product Specialist – Product Knowledge Manager

DESCRIPTION

Criteo is the global leader in Performance Display and partners with over 2000 leading ecommerce brands. Thanks to Criteo, advertisers can reach more customers with the same return-on-investment as they get from search marketing. Every day Criteo generates millions of high-quality leads through dynamically generated ads which are personalized with the products and services that consumers are searching for. Criteo is measured purely on its post-click performance and offers a turnkey pay-per-click model including extensive real-time bidding tools, category and product level optimization and an in-house creative studio.

Criteo has grown rapidly in three years, now operating in 30 countries across America, Europe and Asia. In this time, the number of employees at the company has jumped from 20 to 500 and its annual revenue has grown from zero to $200 million.

The individual for this position will report to Product Director, based in Paris, your role will be, to help develop the knowledge of Sales and Operations teams on Criteo’s products, offers and business process.

 

REQUIREMENTS

The individual will be accountable for the following:

Developing Product Knowledge content, for both

o Initial training content (newcomers ramp-up)
o Ongoing knowledge (update teams on new products / offers / processes)

Assisting in the roll-out of Product Knowledge content across all Criteo international offices, by implementing a network of local experts and organizing in-office training sessions

To build training material and train internal Sales and Operations teams on Criteo’s product offers (offer presentation, offer implementation modus operandi)

To implement regular communication to teams on product-related news (ongoing developments, soon-to-launch offers)

Further develop Criteo’s knowledge-diffusion tools (knowledge sharing, assessment & reward)

SKILLS, EXPERIENCE AND EDUCATION

Fluent in French & English

Experience and interest in educating teams to new concepts and in implementing training methods & tools

Comfortable with promoting products / offers / processes internally

Proven ability to become expert in new technologies in a short time frame

Ability to explain complex concepts in an understandable, digest, pedagogical way

Ability to translate technical aspects into business-understandable material

Excellent presentation & communication skills

Ability to lead multi-functional projects (new tools / process implementation)

Capable of working autonomously & managing multiple activities simultaneously

 

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