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Customer Success Manager - Tel Aviv, Israel

Posted on 10th January 2018
Company Cedato
Specialism Sales
Location Tel Aviv, Israel
Type Full-time
Level Mid


Cedato is a programmatic operating system for modern video, offering publishers and advertisers a comprehensive SaaS-based video technology stack, enhancing value and viewing experience. Cedato also operates one of the fastest growing private video marketplaces that powers over 15B video impressions each month over 2 million sites and apps, across mobile, web and connected TV. The company operates out of NY, Tel Aviv and Berlin, and was recognized by Frost and Sullivan and Red Herring for growth and leadership.

Cedato are looking for a talented Customer Success Manager for their Israeli office, ready to take an active role in expanding their business within the video advertising technology industry. This position focus on video advertising technologies, requiring tech-oriented people that are familiar with video technology terms, trends, eco-system, etc.


- Manage international customers maintaining a close relationship with them through various communication channels on a daily/weekly/monthly basis
- Focus on acquiring new video partners, managing & scaling existing relationships
- Ensure the technical and business related issues are handled quickly and appropriately
- Convert and manage leads
- Ongoing account status and progress management
- Responsible for ongoing performance analysis, optimization, and payments handling
- Support clients, prioritizing open issues and tasks
- Work closely with other departments, such as Product and R&D


- English - native tongue level
- Bachelor’s degree
- At least 2 years of experience in Video Advertising Account Management/Sales
- Strong interpersonal skills when interacting with customers, management and peers
- Multitasking and prioritization capabilities
- Understanding of the online advertising industry
- Ability to actively drive problems to resolution
- Excellent team player, highly motivated, energetic and charismatic
- Resourceful and tech oriented

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