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  • How Brands Can Compete with Amazon’s Incredible Data Value Exchange

    Amazon has reported tremendous growth in ad sales business and has huge ambitions for it. It wants to use all the data it’s collecting through both advertising and commerce customer transactions to inform a more personalised and more effective customer [...]

  • Weekly Focus: Alibaba Bolsters SEA Focus with Lazada Investment Boost

    This week, Alibaba Group takes the spotlight with its USD$2bn (£1.44bn) investment in Singapore-headquartered e-commerce operator Lazada, as it ramps up it expansion plans for Southeast Asia. This would push its total investment to USD$4bn (£2.88bn), following its initial USD$1bn [...]

  • Shopping On the Go & the Future of the Store

    Shops are still central to customers’ shopping habits; but there needs to be a shift in the role and function of the store, based on changing consumer lifestyles and new paths to purchase in order to take full advantage. In [...]

  • Leveraging POS Data to Improve CX – Q&A with JD Sports & TruRating

    With the news the JD Sports has joined forces with TruRating, RetailTechNews spoke to both parties about the partnership. In this piece, Wayne Davies, retail director, JD Sports and Georgina Nelson, CEO, TruRating, discuss how the store is improving customer [...]

  • Why Retailers Can’t Afford to Close the Door on Convenience

    Retailers have been struggling to entice cautious shoppers to spend. Weathering the post-January slump and optimising convenience both online and in-store will help ensure they’re staying relevant as consumers tighten their purse strings, as Patrick Gallagher (pictured below), CEO, CitySprint Group, explains exclusively [...]

  • Tapping into Technology to Ease Pressure During Peak Shopping Periods

    In this piece for RetailTechNews, Kelly White, general manager of WWT Asynchrony Labs, explores the range of technologies available to ensure retailers can cater to customer demand. Digital disruptor Amazon has decided to take on the high street. A few weeks [...]

  • 3D Technology Will Change the Customer Experience from In-Store to At-Home

    Retailers and e-commerce enterprises are beginning to realise the disruptive potential of 3D technology. In this piece, Andrei Vakulenko (pictured below), chief business development officer, Artec 3D, explains that the challenge is that there hasn’t been a standard set yet when it comes [...]

  • Weekly Focus: Shopee Aims to Ease Cross-Border Barriers with China Marketplace

    This week, we turn the spotlight on Singapore-based retail platform Shopee, which is looking to ease cross-border pain-points with its new China marketplace. Owned by online gaming and commerce company Sea, formerly known as Garena, Shopee launched its new marketplace, [...]

  • Weekly Focus: JD.com Sets Up Blockchain & AI Accelerator

    JD.com takes the spotlight this week with the launch of a new accelerator dedicated to the development of blockchain and artificial intelligence (AI) technologies. Dubbed 'AI Catapult', the accelerator would be part of the Chinese retailer's AI programme and work [...]

  • AI Realities & Futures In Retail

    The retail sector has often been regarded as slow when it comes to the adoption of artificial intelligence. However, an industry that once seemed unsure how best to leverage this technology, is slowly getting to grips with its proper application. [...]