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Facebook’s DSP: Will the Data Be Enough in a Programmatic World?

If Facebook is starting a DSP, then programmatic has certainly left the niche. But is the social network’s first-party data enough? Kevin Tan, CEO, Eyeota, looks at the future.

Programmatic has emerged from the outer echelons of the ad-tech world and taken its place on advertising’s main stage. The industry is now on board with what the experts have known all along – that programmatic’s real-time audience insights are the best foundation for effective campaigning. The shift from niche to normal is largely attributable to the technology’s ability to respond to what today’s marketers want and what brands need: to target campaigns on audience, not just content. But programmatic’s acceptance into the mainstream has also been helped along by the decision of technology’s most influential players to step into the arena.

This month’s news that Facebook is rolling out a Demand-Side Platform (DSP) in early 2016 to perform programmatic buys using their ‘people-based’ advertising approach confirms the value of audience data-driven targeting in digital advertising. Although the details of Facebook’s DSP product (the fourth element in its ad platform business) have yet to be publicly announced, the strength of the company’s first-party audience data and cross-device insights will hold considerable appeal for marketers looking to send more messages to consumers in more places online.

The move is a clear sign that programmatic has matured and that targeting audiences is advertising’s new currency. This is not only evident online, but increasingly in traditional offline channels too, such as television. In a landscape that is evolving so quickly, how will Facebook’s DSP compete? Will its first party data – undoubtedly strong, but nonetheless limited – be compelling enough for advertisers who can’t afford to miss a trick when it comes to campaigning to evermore sophisticated audiences?

First-party data alone won’t be enough to reach the right people in the right place at the right time. Audience-based campaign targeting must tick all of these boxes; compromising on any area will be detrimental to success. Marketers will need to mix Facebook’s data with high-quality third-party audience data from independent providers to tailor particular messages in specific contexts to consumers – about whom they will have a complete picture.

Understanding – really understanding – who consumers are and what they think of brands allows marketers to design communications strategies with a human element. This is critical in an era where consumers call the shots. Treating consumers as real people, not compilations of data, is as important as discovering real insights about them. And these insights live within a wide range of data types that go beyond the first-party nature of Facebook’s user profiles.

The matter of independent data provision is one worth considering in light of Facebook’s move to the demand side of programmatic. With Facebook building out its DSP with its own data, the marketing community will want to know where the data has come from and if approvals and usage-rights were granted by consumers. Will Facebook be able to provide this information? Just as integrity is key to a brand’s reputation, transparency is vital to the credibility and survival of independent audience data providers. These companies must clearly define the origins of the data they are selling, set out where campaigns are running, and make this information readily available to buyers.

The marketplace for third-party data is built on reliable, trustworthy practices and Facebook will need to rise to the precedent set by market vendors. Marketers have high expectations of accountability as this reflects directly on their own practices – so the question from them will be: does Facebook’s data stack up? The adequacy of Facebook’s response will play a large part in determining how the DSP is received.

However it plays out when Facebook’s DSP is released, we can say that their heavy focus on audience bodes well for the future of programmatic. With companies like Facebook and Yahoo (who recently launched a similar DSP product) leading the charge, it’s likely that more big and small data-owners will follow suit in finding ways to digest their data into DSP and ad-tech offerings as value-adds to their business. If the world’s tech giants see programmatic as the way to push their audience-focused strategies upstream, others will too. And as the whole of the ad-world – whether working digitally or traditionally – continues its rapid move towards targeting everything on audience, the value of programmatic audience data is further established. With the stage now set, the main actors are adopting their roles.