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  • India Marketers Need Documented CX Vision

    Brands in India must step up and start applying 'emotion' to their marketing messages as well as establish a clear customer experience (CX) strategy to be a leader in their industry. According to Forrester's recent 2017 India Customer Experience Index, [...]

  • A DSP’s Open Letter About Social Buys

    What value could social data add to programmatic buying? Writing exclusively for ExchangeWire, Jeff Marshall (pictured below), CrossInstall’s co-founder and CEO and a mobile gaming and advertising industry veteran, discusses why DSPs are adding to their programmatic offerings with social [...]

  • JICWEBS & TAG Cooperate; German Authorities to Probe Ad Tech Providers

    ExchangeWire rounds up some of the biggest stories in the European digital advertising space. In this week’s edition: JICWEBS and TAG align for brand safety and antifraud initiatives; German anti-trust probe; Ads.txt on OpenX exchange; UK is largest data market [...]

  • The New Frontier for Programmatic: Digital E-Commerce

    Much is to be said about the new wave of buying and selling throughout the greater digital ecosystem. As e-commerce continues to transform the way businesses and retailers alike generate income, the industry must look to divide programmatic buying into [...]

  • Technology Key Focus for Retail Customer Experience Improvements; Consumers Are Embracing the Connected Retail Experience

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Technology key focus for retail customer experience improvements; Consumers are embracing the connected retail experience; and are consumers ready to go cashless? Technology Key Focus [...]

  • Weekly Focus: C2C Marketplace Fights Fraud with AI

    With millions of products listed on its site, and sales negotiation taking place mostly between consumers, Carousell recognises the need to ensure its marketplace remains a safe environment and it has turned to artificial intelligence, as well as machine learning, [...]

  • More Retail Chains? How Blockchain Will Disrupt the High Street

    Blockchain, the technology behind Bitcoin, has potential far beyond cryptocurrency. It could even revolutionise retail. Writing exclusively for RetailTechNews, Cesare Gussago, Riccardo Ottolenghi, and Edmund Abel-Smith, strategy experts with PA Consulting Group, have a look at a number of potential applications [...]

  • APAC Consumers See More Ads Across Platforms; Bangladesh & Myanmar Amongst Fastest-Growing Ad Markets

    In this weekly segment, ExchangeWire sums up key industry updates on ad tech from around the Asia-Pacific region – and in this edition: APAC consumers see more ads across platforms; Bangladesh and Myanmar amongst fastest-growing ad markets; Eyeota snags £9.02m [...]

  • GDPR Is a Game Changer, Not a Death Knell: Q&A with Tiffany Morris, Lotame

    Tiffany Morris (pictured below) is general counsel and vice president of global privacy at DMP Lotame. In this Q&A with ExchangeWire, she explains the benefits of GDPR for advertisers, its repercussions for the online advertising industry, and Lotame's approach to [...]

  • The 'Brand Safety First' Approach Is Hurting Digital Advertisers

    Brand safety has been the hottest topic in the world of digital advertising for the best part of 2017, since The Times published findings of their investigations suggesting that some major household brands were inadvertently funding extremist groups. Rather than [...]