E-Commerce
Weekly Focus: Alibaba to Overshadow Chinese Competition with 58.2% Market Share
This week, China’s top 10 e-commerce players have been unveiled and are expected to account for more than 85% of the country’s total online retail sales by year-end, with Alibaba taking pole position. The market leader is expected to grab a 58.2% share of total e-commerce sales, followed by JD.com with a 16.3% share, according to eMarketer. The two leaders, though, would face increasing pressure from new market players that have emerged as “credible competitors” over the past few years, offering [...]
Singapore Traditional Retail Not Dead, Just Lacking Imagination
Traditional retail has been on a dismal track in Singapore, with stores closing and global brands leaving the market, but the challenge may lie in how retailers really are engaging their customers and if they are tapping the right tools to do so. At RetailTechNews’ inaugural RetailTechSummit held in Singapore, panellists debated the state of retail in markets such as Singapore, where the likes of Banana Republic, Gap, and American Eagle Outfitters shuttered their physical outlets early this year [...]
Weekly Focus: Grab Introduces Grocery Delivery Service & Opens Platform for Third-Party Services
This week, ride-sharing operator Grab has further expanded its offerings to include grocery delivery as well as unveiled a suite of APIs (application programming interfaces) to allow other companies to integrate their services with Grab’s platform. The grocery service, called GrabFresh, is delivered through a partnership with Southeast Asian grocery delivery provider, HappyFresh, offering a range of more than 100,000 products from 50 supermarket and speciality grocery chains. Orders will be fulfilled by GrabExpress drivers and delivery partners, which can be [...]
APAC Retail Platforms Seek Deeper Partnerships as Data Role Widens
With the role of data increasingly important, and access closely guarded, Asia-Pacific e-commerce platforms and retailers want deeper partnerships where there are mutual benefits. For online marketplaces, forming relationships with suppliers already is a top focus to ensure customers have a wide range of options, according to Jean Thomas, marketing director at Singapore-based e-grocer RedMart. Consumers would want to be able to choose from as many products as possible, so they could shop for everything they needed on one platform. They [...]
Weekly Focus: APAC Online Shoppers Most Likely to Abandon Carts
This week, we find out that online shoppers in Asia-Pacific are most likely to abandon their carts, with 52% doing so, compared to 46% in North America and 43% in Europe. Moreover, just 25% in this region expressed interest in recommendations they saw online half the time to almost all the time, revealed SAP’s Consumer Propensity Study, which polled more than 20,000 online consumers worldwide, including eight Asia-Pacific markets: Singapore, Thailand, Australia, China, India, Hong Kong, Japan, and Korea. Some 46% [...]
Helping Small Compete with Big: Q&A with eBay Advertising
Fresh off the back of announcing the soft launch of their self-serve advertising product, RetailTechNews spoke to Bert Basset (pictured below), EU director of revenue labs, eBay Advertising, to understand more about the product and how it can help small businesses. RetailTechNews: How does the new ‘eBay Local Services Ads’ product work? Bert Basset: At eBay Advertising, we’re really excited to have soft-launched ‘eBay Local Services Ads’, a brand new product designed to help local service businesses reach new customers and grow [...]
Weekly Focus: JD.com Registers £18.62bn in Mid-Year Anniversary Sales
This week, JD.com says it clocked a record high of USD$24.7bn (£18.62bn) in transactions from its recent mid-year sales event, which also marked the first time the Chinese e-commerce site integrated online, offline, and virtual shopping experiences. Dubbed ‘JD6.18′, the annual sales spanned 18 days from 01 June and showcased products from 1,400 brands. This year’s event also featured pop-up stores located in 30 cities across China, which saw 43 million visits, JD.com said. One merchant, Ocean Spray Cranberries, clocked 400% [...]
Weekly Focus: Google Makes £415m Move in China E-Commerce Market
This week, we see Google making a USD$550m (£415m) move in China’s e-commerce market and more Australian consumers window shopping than actually buying online. It may have long exited the Chinese search market, but Google appears to be making its way back – this time, with an eye on e-commerce. The U.S. internet giant said it was investing USD$550m (£415m) in Chinese e-commerce giant JD.com, as part of a partnership that would see both companies jointly develop retail offerings. Specifically, the collaboration [...]
Delaying the Death of the High Street; Revenue Losses Through Poor Mobile Performance
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Delaying the Death of the High Street; Revenue Losses Through Poor Mobile Performance; Gen Z Using Multiple Devices for Shopping. Delaying the Death of the High Street The ‘death of the high street’ in the UK is not as imminent as we might think, according to findings from Mitel.While Brits do more online retail shopping than the French and Australians, [...]
Knowing Your Retail Partners – Q&A with E Fundamentals
Picking the right retail partners is a challenge faced by every brand. Invest too much in the wrong channel, and risk heavy losses, while the right channel can be a long-term, sustainable source of sales. Here, John Maltman, CEO, E Fundamentals, tells RetailTechNews why brands need to be doing more to analyse how their products are performing across different retailers, and how they can optimise their online selling strategy. RetailTechNews: How does E Fundamentals’ technology work? John Maltman: [...]
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