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  • Retailers Know Too Much; CRM Battling for Budget

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Retailers Know Too Much; CRM Battling for Budget; and Businesses Can’t Predict Individual Customers’ Needs. Retailers Know Too Much As many as half (52%) of [...]

  • Use Data to Personalise Video Ads for APAC Audiences: Q&A with Innovid

    Asia-Pacific is a diverse region with varying audiences, but advertisers can still push video content tailored to serve the different markets by tapping data such as weather, location, and time of day. Brands in the region increasingly are turning to [...]

  • Weekly Focus: Amazon Restricts AU Consumers to Local Site

    This week, online consumers in Australia learn that they soon will no longer be able to shop on Amazon.com's international sites – a result of the e-commerce giant's move to sidestep the country's new GST rule. From 01 July 2018, [...]

  • How In-Store Associates Can Drive Online Sales – Q&A with Hero

    Today, retailers operating physical stores are faced with a decision: innovate or close. In this Q&A with RetailTechNews, Adam Levene, CEO & founder, Hero, explains how his company is helping retailers innovate, adapting the DNA of the brick-and-mortar retail store as they [...]

  • Winning the War Against Amazon

    Amazon has done it again — according to its latest earnings report, fourth quarter revenues exceeded estimates at USD$60.5bn (£45.5bn) and annual sales hit USD$178bn (£134bn), up 31% since 2016. Clearly, Amazon is getting things right. With an easily navigable [...]

  • Search-Query Language & Purchase Intent; Overconfidence in Productivity Is Hampering Retail Firms’ Performance

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Search-Query Language & Purchase Intent; Overconfidence in Productivity Is Hampering Retail Firms’ Performance; and Mobile Ascending (still). Search-Query Language & Purchase Intent Searchers with high purchase [...]

  • The Upside: How GDPR Will Level the Playing Field & Foster Innovation

    GDPR is officially here, and according to a recent eMarketer survey, only 6% of firms said that they were ready for the new European Union privacy laws. Given the prospect of such a large-scale disruption, and the uncertain nature of [...]

  • Merchants Tap Payment Data for Insights on APAC Retail Habits: Q&A with Yang Wenhui, SEA GM, UnionPay International

    Each time someone swipes or taps their credit card to complete a transaction, data is being collected and analysed to help retailers tweak their services to better cater to consumers' spending habits. Singapore shoppers, for instance, spend more at supermarkets [...]

  • Personalising Your Consumer Voice: Q&A with Persado

    With so many consumers to talk to, retailers need to ensure that they personalise their messaging to each every shopper. In this piece, Aaron Masih (pictured below), COO, Persado, tells RetailTechNews how Persado can help retailers achieve this goal.  RetailTechNews: Can you briefly [...]

  • European Advertising Market Doubled; Adobe Acquires Magento Commerce

    ExchangeWire rounds up some of the biggest stories in the European digital advertising space. In this week’s edition: European Advertising Market Doubled Since 2012; Adobe Buys Magento Commerce for USD$1.68bn; PubMatic’s Quarterly Mobile Index Finds Continued Header Bidding Growth; Sonobi [...]