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Weekly Roundup: Research

  • Delaying the Death of the High Street; Revenue Losses Through Poor Mobile Performance

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  • Retailers Know Too Much; CRM Battling for Budget

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  • Search-Query Language & Purchase Intent; Overconfidence in Productivity Is Hampering Retail Firms’ Performance

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  • Digital Transformation in Retail; Data Concerns for Brits

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  • UK Mobile Purchase Growth Rates Surge; Consumers Will Punish Businesses that Fail to Safeguard Data

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  • Organisations Struggling to Activate Their Data; Similarities Between Sainsbury’s & Asda Customers

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  • More Than Half of Retailers Not Ready for GDPR; IT Chiefs Admit Their Firms Need Help with AI

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  • Contactless Adoption High Despite Concerns; Brands Need Clarity Around Consumer Data

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  • Always-On Sales Are Damaging Profits; Rift Between Brand Offerings & Consumer Desires

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  • The Power of Couponing; Millennials Turning to Online Reviews

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